Drafting guide and model policy for call recording and monitoring of communications, covering announcements and notice, quality monitoring, access controls, retention and access requests.
- Prepared by
- Shubhank Suman
- Jurisdiction
- India · DPDPA 2023 & DPDP Rules 2025
- Legal basis
- Sections 4, 6 and 7(i) read with Rule 6(1)(c); also sections 8(5), 8(7), 11 and 12
- Format
- PDF · 14 pages
This is a drafting guide for general guidance only and not legal advice. Adapt it to your organisation before use.